The insurance industry is awash in data, from customer behavior to climate models, but many insurers struggle to turn this into strategic value due to legacy systems and siloed data. PwC and Workday argue that insurers must modernize their tech infrastructure—especially finance, HR, and planning systems—into a unified, cloud-based platform to unlock insights, improve decision-making, and stay competitive. A business-led data strategy, not just a tech fix, is essential for innovation, risk modeling, and customer experience. Better systems also support talent retention and agility, enabling insurers to adapt to market shifts and M\&A integration more effectively.

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