This Tech Mahindra white paper explores how the industrial metaverse can transform supply chain management by combining digital twins, AI, IoT, and immersive technologies. It emphasizes real-time visibility, predictive insights, and scenario simulation to optimize inventory, logistics, and operations. Key use cases include route optimization, autonomous stock handling, virtual training, and collaborative product design. The paper introduces TechM’s Digital Twin Supply Chain (DTSC) model, enabling organizations to simulate, test, and stress-check supply chains in virtual environments. With benefits such as reduced costs, improved efficiency, and enhanced resilience, the industrial metaverse is positioned as a game-changer for future-ready, customer-centric, and sustainable supply chains.

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