This white paper argues that technology should be treated as a profit-enabling asset, not a cost center, because well-chosen investments can improve productivity, efficiency, customer experience, risk management, compliance, and resilience, even when benefits are not tied directly to immediate profit. It notes rapid adoption across areas like big data analytics, IoT, machine learning, and cloud, and cites Gartner’s projection that worldwide IT spending would exceed $4 trillion in 2022, while acknowledging that ROI is hard to quantify. The paper recommends shifting from solution-based to outcome-based success and offers a three-step method: start with an unbiased assessment of the current technology environment using a maturity model, clarify short- and long-term business needs across domai

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