This whitepaper emphasizes the importance of understanding and measuring the ROI of workflow automation for IT leaders seeking to justify investments. It outlines key metrics like speed, FTE savings, and efficiency, which are crucial for demonstrating both hard and soft ROI. The guide explains how to establish baselines, collect data, and analyze ROI to make a compelling case to decision-makers. The focus is on using data-driven insights to support the adoption of workflow automation, ensuring long-term value and business agility.

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