This white paper discusses how managed service providers (MSPs) can help small and medium-sized businesses (SMBs) embrace technology, with a focus on the role of unified data and automation. MSPs can fill the IT staffing gap by offering solutions like endpoint management, field service, IT innovation, and security. The paper highlights the importance of adopting platforms that integrate service management practices, streamline processes, and enable AI-driven insights to enhance SMB growth. ConnectWise Asio is presented as a multitenant platform offering scalability, automation, and AI-ready data for MSPs and their clients.

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