Whitepaper Handling toll fraud and SMS pumping with Twilio in the Okta Customer Identity CloudWhitepaper Handling toll fraud and SMS pumping with Twilio in the Okta Customer Identity Cloud 1 2 Overview 3 Toll fraud 4 SMS pumping 4 How to use built-in integration with Twilio 5 Best practices you can follow with Twilio to safeguard your business 9 Conclusion ContentsWhitepaper Handling toll fraud and SMS pumping with Twilio in the Okta Customer Identity Cloud 2 Phone usage is highly prevalent in today's business world. We spend a lot of time on our phones, and they’re convenient, therefore, it makes sense to integrate various processes with them. On one hand, conducting business on a cell phone makes things easier and boosts user adoption, but on the other hand, it raises the chance of

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