This whitepaper from Okta discusses the transformative impact of artificial intelligence (AI) on Identity and Access Management (IAM), emphasizing AI's role in enhancing security, productivity, and user experiences. It highlights the rapid development of generative AI technologies, like ChatGPT and DALL-E, as a paradigm shift, particularly beneficial to the complex domain of Identity, which produces vast amounts of data for AI to utilize. Okta has integrated AI into its Workforce Identity Cloud (WIC) and Customer Identity Cloud (CIC) for threat detection, multi-factor authentication, and bot detection, among other features. It also introduced new AI-driven features at Oktane 2023 to further strengthen security and improve user and customer experiences.

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