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Global Business Services: The Future of Enterprise Operations

Global Business Services: The Future of Enterprise Operations

Pages 8 Pages

This paper examines how Global Business Services (GBS) models create strategic value beyond cost savings by integrating AI, analytics, and automation. HCLTech details how its GBS framework unifies HR, finance, procurement, and IT under a single governance model. The approach enhances agility, operational resilience, and decision-making. With a focus on digital process transformation, the document highlights scalable service delivery models and measurable ROI for global enterprises.

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