The BCG white paper outlines how generative AI (GenAI) can transform aviation maintenance, repair, and overhaul (MRO). GenAI boosts efficiency in sales, back-office, training, engineering, and frontline work—automating reports, guiding repairs, and optimizing supply chains. By enabling predictive insights, repair recommendations, and design optimization, it helps address labor shortages and growing demand. Success depends on a solid data strategy, talent investment, and risk governance. MROs that act early will gain a competitive edge in productivity and operational performance.

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