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Generative AI - Disrupting the Insurance Industry

Generative AI - Disrupting the Insurance Industry

Pages 18 Pages

Generative AI is rapidly transforming insurance by streamlining claims, underwriting, and customer service. Tools like Verisk’s Discovery Navigator cut claims review times by 90% with 95% accuracy. Insurers like Chubb, GEICO, and Sixfold are deploying Gen AI for pricing, virtual assistants, and risk assessment. McKinsey projects AI could add \$1.1T in new revenue, with major savings in loss-adjustment and underwriting. Benefits include efficiency, personalization, and fraud detection, but risks persist: regulatory gaps, data privacy, bias, cyber threats, and over-reliance on automation. Still, 84% of CEOs are accelerating Gen AI adoption to maintain competitiveness.

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