Imagine a new teacher comes to you feeling really low. “My last lesson bombed,” she says, referring to a special lesson she’d been preparing for ages. “I’ll struggle to get that class back on board now.” How do you respond? How can you coach her? This is a chance not only to help this teacher pick herself up after a difficult lesson but to help her learn from this experience and emerge with a new level of confidence in communicating her ideas. It is an opportunity to make a huge difference. Most good leaders will naturally recognize the chance to be helpful here by listening or offering some time to reflect on what happened - but great coaching is about more than this.

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