The Precisely whitepaper on EngageOne™ RapidCX explains that it is a multi-tenant SaaS customer communication management (CCM) platform built on Amazon Web Services (AWS), designed specifically for data-intensive, highly regulated industries. RapidCX leverages AWS’s scalability and security features alongside a robust information security management system to ensure confidentiality, integrity, and availability of customer data. The platform uses a modern technology stack including Java, Python, Terraform, and PostgreSQL microservices to deliver flexible, scalable business functionality globally.

Join for free to read