This Omdia white paper highlights the urgent need to empower frontline workers—who make up 70–80% of the global workforce—through low-code/no-code (LCNC) tools. It argues digital transformation must extend beyond back-office functions, especially in industrial sectors where paper-based workflows and outdated systems persist. LCNC platforms enable employees to digitize and automate processes without IT dependence, improving efficiency, safety, and real-time visibility. Case examples and survey data emphasize the value of mobile apps, democratized development, and workforce-specific solutions to boost productivity and meet modern operational demands.

Join for free to read