The LeanMail white paper presents a framework for measuring and improving email productivity using LeanMail’s tools. It identifies key metrics such as unread emails, response time, prioritization, and backlog. The core measurements focus on whether users handle the most important emails, follow true urgency, and feel in control. Challenges like email overload, miscommunication, and stress are discussed, along with the need for automated, data-driven tools. LeanMail offers real-time inbox snapshots and surveys to track behavior and improve workflows, aiming to reduce burnout, boost efficiency, and align email habits with business goals.

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