The ever-changing landscape of the capital markets industry demands new operating models in terms of people, processes and technology. These operating models typically transform enterprises to shape-shift and stay on course with industry standards of sustainability. The evolving models broadly entail four transformations: 1. Business Transformation: For optimizing and rationalizing underlying processes 2. First-class User Experience: For creating best-in-class user experience through products and services 3. IT Transformation: For modularizing applications, then orchestrating the pieces together and enhancing capabilities 4. Delivery Process

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