White Paper
Destination: Insurance Automation
UiPath presents a roadmap for transforming insurance operations through automation across functions like claims, underwriting, billing, customer service, and IT. With growing pressures from inflation, data complexity, and rising customer expectations, automation reduces costs, increases accuracy, and enhances experiences. Use cases include automating claims reviews and fraud detection, streamlining underwriting with analytics, enabling seamless billing and payments, and supporting omnichannel customer service. In IT, automation addresses growing technical debt and supports agile development. Companies adopting UiPath report major gains like €125M in savings and 100% data accuracy.