UiPath’s telecom automation guide shows how AI-powered automation enhances customer experience, streamlines service delivery, and improves efficiency across operations. It reduces handling times, simplifies order management, and resolves issues faster with predictive insights. Field technicians benefit from less manual data work, while automated testing accelerates time-to-market. Use cases span contact centers, billing, provisioning, asset tracking, and compliance. Success stories from Orange Spain, Elisa, and NTT Docomo illustrate tangible benefits—cost savings, reduced manual work, and faster innovation—making automation essential for modern telecom transformation.

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