Intel IT cut data center risk by over 50% in four years through a proactive ITIL-based approach, detailed “street-to-server” audits, and real-time risk visibility tools. The audits, covering nearly 900 checkpoints from power feeds to server racks, identified technical debt, process gaps, and equipment issues. Risks were ranked via a Risk Priority Number (RPN) factoring severity, occurrence, detection, and recovery time, enabling targeted investment. A live heat map tracks incidents, accepted risks, and external threats. This method reduced major incidents, improved uptime, and optimized spending on critical infrastructure.

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