This paper explores the complexity of managing unstructured information across decades-long utility asset lifecycles. Page 1 highlights the criticality of substations, pipelines, and infrastructure that generate extensive technical, operational, regulatory, geospatial, and historical data. Key issues include data silos, inconsistent governance, integration difficulties across legacy OT/IT systems, poor information context, lifecycle disconnects, and burdensome regulatory reporting. Visuals underscore risks tied to fragmented records and operational inefficiencies. The paper argues for unified content management, strong governance frameworks, and connected systems to enhance safety, compliance, and asset reliability.

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