This white paper outlines a four-phase maturity model for building effective cloud operations and governance: visibility, optimization, automation, and business integration. It stresses the shift from centralized IT to decentralized, cloud-native environments, requiring new skills and practices. Key strategies include establishing tagging standards, deleting unused resources, embedding governance in DevOps workflows, and automating remediation and cost management. Success hinges on cross-functional collaboration, continuous policy enforcement, and aligning cloud KPIs with business outcomes to support secure, scalable, and cost-efficient digital transformation.

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