Both the Problem and the Solution: The Human Factor in Cybersecurity argues that people are responsible for most security failures but are also essential to effective defense. The paper notes that in 2024, the majority of breaches stemmed from human error, with phishing remaining the primary entry point for attacks. Misconfigurations, delayed patching, alert fatigue, and the tendency to bypass inconvenient controls such as multi-factor authentication further increase risk. Because attackers exploit these human weaknesses, technology alone is not sufficient. The paper emphasizes that adding skilled security professionals provides a critical safety net by improving monitoring, prioritizing alerts, and responding faster to threats. For organizations unable to build a full security operations

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