Microsoft’s whitepaper details how it scaled Copilot for Microsoft 365 across 330,000 employees, driving productivity and transforming workflows. With a focus on planning, governance, and employee enablement, Microsoft used change management strategies, departmental champions, and Viva Learning to onboard staff. Copilot’s integration with tools like ServiceNow and SAP enhanced efficiency, while tailored training and role-based use cases accelerated adoption. Early results show employees saving 20 minutes daily, fostering collaboration, and embedding AI into key processes to maximize organizational impact.

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