This whitepaper from ZS presents a strategic framework for managing rising healthcare costs through an AI-powered “control tower.” The control tower centralizes data, predicts cost drivers, and enables precise, proactive interventions—like optimizing GLP-1 drug use or reducing emergency department overutilization. It helps health plans overcome fragmented data, siloed efforts, and reactive strategies by coordinating cross-functional teams, real-time analytics, and member-centric outreach. The result: smarter decision-making, better outcomes, and sustained cost containment in an increasingly complex healthcare environment.

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