Global Capability Centers (GCCs) in life sciences are evolving from cost centers into strategic growth engines. This paper from ZS outlines how commercial tech platforms like ZAIDYN® enable this transformation by integrating AI, analytics, scalability, compliance, and global harmonization. Key platform attributes include AI-driven insights, modular architecture, real-time compliance, and continuous innovation. With tailored support for early-stage to mature GCCs, these platforms enhance operational efficiency and customer engagement. To stay competitive, life sciences companies must invest in agile, data-driven platforms and workforce enablement to future-proof their commercial operations.

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