A proactive guide to help make sense of the new normal SEE YOUR REV CYCLE DIFFERENTLY © 2020 Waystar Health. All rights reserved.2 © 2019 Waystar Health. All rights reserved. The COVID-19 pandemic and ensuing public health emergency created an unprecedented surge in the demand for telemedicine and telehealth services. Many healthcare organizations are struggling to keep up with the regulatory, billing, coding and reimbursement changes affecting the industry. What’s inside 1 The expansion of telehealth + licensing waivers 2 Important billing + coding changes 3 Increases to telehealth reimbursement 4 Approved telehealth technology 5 Commercial payer coverage changes3 © 2019 Waystar Health. All rights reserved. COVID-19 has created a surge in demand for

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