In this new era of technological change, tech officers must take on four key roles to drive business value: Orchestrator, integrating digital and AI into business strategy; Builder, developing new digital-first businesses; Protector, safeguarding against cybersecurity threats; and Operator, embedding tech into core business functions like operations and customer experience. Tech leaders must focus on scaling integrated operating models, upskilling talent, managing data, and building scalable architecture to create real value from technology and ensure resilience across their organizations.

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