An exceptional patient experience starts with exceptional communication. From setting the first appointment, all the way through intake and recall — each communication touchpoint matters. Patients are becoming more active players in their care than ever before. Patients are looking for more convenience and more value from their providers. Providers need to find a way to differentiate their practice, while keeping their patients happy and costs under control — and one way to help do that is by improving patient communication. By making simple fixes to the way you communicate with patients, your medical practice may be able to reduce hold times, respond to patients faster, or reduce the volume.

Join for free to read