FireMon’s Technical Account Manager (TAM) service embeds a dedicated expert within customer teams to optimize FireMon deployment, performance, and long-term outcomes. TAMs provide weekly technical sessions, proactive maintenance, and hands-on support for configuration, automation, and compliance. They conduct quarterly security and annual architecture reviews to assess policy health and system efficiency, ensuring continuous improvement. Acting as internal advocates, TAMs accelerate issue resolution, align platform strategy with business goals, and deliver measurable ROI through ongoing training, data-driven insights, and proactive optimization of security operations.

Join for free to read