Verint Workforce Management Branch Scheduler helped banks and credit unions optimize branch scheduling by automating the creation of tailored schedules based on physical layouts, customer demand forecasts, labor rules, employee skills, and availability. This cloud-based solution accommodates unique branch needs, including dual control requirements for opening and closing. As part of Verint’s Workforce Management for Branch suite, it enhances operational efficiency, ensures compliance with labor policies, and improves resource allocation to better serve customers and support branch staff.

Join for free to read