Nexthink helped organizations enhance IT operations by integrating its digital employee experience (DEX) intelligence and automation capabilities into TOPdesk’s ITSM platform. This integration expanded data visibility and improved incident management with quantified experience scores, simplified workflows, and automated remediation. By embedding DEX insights directly into TOPdesk, Nexthink enabled IT teams to proactively address issues, streamline support, and elevate employee experiences, resulting in more efficient IT service management and better overall workplace productivity.

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