This vendor sheet introduces the Helpshift and KantanAI partnership, showcasing an AI-powered multilingual support solution designed to remove language barriers in global customer service. It explains how KantanStream integrates directly into the Helpshift dashboard to automatically detect, translate, and respond to customer messages in any language. Agents can work in a single interface while customers receive support in their native language, improving CSAT and conversation flow. Key benefits include faster global launches, reduced staffing costs, higher first-contact resolution, and improved agent productivity. The solution combines neural machine translation with human quality controls, dashboard analytics, and omnichannel coverage across chat, ticketing, FAQs, and bots, enabling scala

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