This brochure outlines Telos Concierge Service (TCS), included with Xacta 360, providing customers with application support, access to a knowledge portal, and limited subject matter expert (SME) assistance. The help desk offers updates, installation support, and troubleshooting, while the portal features manuals, FAQs, and how-to videos. SMEs assist with cybersecurity and compliance issues. Telos also provides advanced services, including ATO package creation, vulnerability assessments, system integration, and customized implementations. With over 150 security engineers, Telos ensures compliance, risk management, and tailored support for complex environments.

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