The document outlines SHI’s Warranty Services, which extend the lifespan of IT equipment beyond OEM coverage by providing proactive maintenance and flexible support options. It helps organizations overcome budget limits with 30–50 percent cost savings, centralized contract management, and remote monitoring for predictive maintenance. SHI offers 24/7 in-house support, 30-minute engineer callbacks, local parts inventory, and fast repairs with a 97 percent first-trip success rate. Additional benefits include real-time alerts, ITSM integrations, and 360-degree ticket tracking, ensuring operational continuity and peace of mind for mission-critical systems.

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