Vendor Sheet
MONITORING AS A SERVICE (MAAS)
Trace3’s Monitoring as a Service (MaaS) delivers 24/7 real-time IT infrastructure monitoring to improve reliability, cost efficiency, and operational insight. Using LogicMonitor, the service monitors networks, servers, containers, cloud environments, and websites through customizable dashboards and automated alerts. It addresses challenges like alert fatigue, complex root-cause analysis, and siloed systems while integrating with over 3,000 platforms. MaaS reduces downtime, optimizes costs, and enhances customer experience with proactive responses, redundant NOC facilities, and CMDB integration—helping organizations maintain stability, performance, and scalability across hybrid IT environments.