The document outlines SHI’s Microsoft Teams End-User Training, which equips employees with the tools and knowledge to enhance collaboration and productivity. The program is tailored to each organization’s needs and delivered by SHI’s training and adoption experts through three flexible formats: live online, on demand, and live on-site. Training topics include messaging, channels, meetings, app integration, file sharing, and user assistance features. The goal is to help users effectively chat, meet, call, and collaborate within Teams while improving adoption and user experience across the organization.

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