Coveo for Salesforce integrates AI-powered search, recommendations, and generative answering across Service, Commerce, Sales, Experience, and Data Clouds, as well as 30+ connectors to 100+ systems. It unifies access to content without migration, delivering contextual insights that reduce search time and improve satisfaction. For service, it boosts agent productivity with unified knowledge, AI answers, and case deflection. For commerce, it simplifies product discovery with predictive search, real-time inventory, and personalized recommendations. For employees, it reduces information fatigue with centralized, tailored search. Customers report 90% higher self-service success, 64% fewer content gaps, and 37% lower cost-to-serve.

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