This solution brief shows how computer vision, NLP, and deep learning improve customer onboarding, fraud prevention, and personalization in retail and business banking. AI enables identity verification through facial recognition and document validation, reducing fraud and accelerating onboarding. Banks can analyze customer behavior, demographics, and peak times to improve service efficiency and deliver targeted offerings. Real-time alerts help identify suspicious activity and people of interest, while NLP supports compliance through document analysis and chatbot-driven customer service. By transforming unstructured data into actionable insights, AI helps banks improve security, customer experience, regulatory compliance, and operational efficiency.

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