This product overview describes Enghouse Networks’ carrier-grade Voicemail System, designed to help mobile operators turn missed calls into messages, return calls, and revenue by capturing unanswered calls, playing personalized greetings, and notifying subscribers through multiple channels such as SMS, MMS, email, push notifications, web alerts, MWI, and even automated call-backs (pages 1–2). It emphasizes a modern smartphone experience via native iOS and Android Visual Voicemail (plus OTT apps), while still supporting traditional IVR retrieval (pages 1–2). The paper also highlights call-completion features like Slam Down Alert and Find Me, plus Class of Service controls for differentiated subscriber tiers, and adds AI-based speech-to-text transcription so voicemails can be delivered as te

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