Eligibility and Enrollment Contact Center Services
Eligibility and Enrollment Contact Center Services
2 PagesConduent’s Eligibility and Enrollment Contact Center Services provide scalable Tier 1 and Tier 2 support to help state agencies manage ACA, Medicaid, SNAP, TANF, CHIP, and other public assistance inquiries. With more than 30 centers nationwide and 25,000 specialists handling 25 million interactions daily, Conduent offers rapid deployment, overflow capacity, and expertise in health and human services programs. Services include application assistance, eligibility support, enrollment, case management, and federal reporting. Backed by nearly 50 years of healthcare experience, Conduent ensures professional, compliant, and efficient responses, reducing strain on agencies during peak enrollment or crises.
