Case Study

Streamline Medicaid Eligibility and Enrollment for Satisfaction

Streamline Medicaid Eligibility and Enrollment for Satisfaction

Streamline Medicaid Eligibility and Enrollment for Increased Patient Satisfaction Customer Rush University Medical Center Chicago, Illinois Challenge Streamline Medicaid eligibility and enrollment Products • Eligibility & Enrollment Services • Self-Pay Coverage Services Results • More than 25,000 accounts accepted by Medicaid in last 10 years, representing more than 15,000 patients • More than $934 million in gross charges approved for coverage in last 10 years • 96% approval rate Case Study Insight. Innovation. Transformation.Rush University Medical Center 2 The Customer: Named a top U.S. hospital by U.S. News & World Report, Rush University Medical Center is one of Chicago’s finest healthcare providers. It’s part of the Rush system, which includes Rush University, Rush Copley Me

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