Momentum’s Teams Call Analytics datasheet describes a real-time call analytics solution that is natively integrated into Microsoft Teams to help organizations understand and improve customer communications. It lets users see calls in progress, monitor live activity, link recordings to CRM data, and analyze engagement metrics, with call reporting, insights, and productivity measurement plus fast caller ID and dialing across 200+ CRM applications, supporting Direct Routing, Operator Connect, and Teams Phone (page 1). It highlights streamlined onboarding with two-click provisioning, consumption-based licensing, and no extra hardware or software, plus a single administrative portal for end-to-end Teams Voice management, intelligent call segmentation and search, wallboards, analytics, and recor

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