NICE CXone Attendant helps companies efficiently manage calls 24/7 by automatically connecting callers to the right person without a receptionist. Integrated with the CXone platform, it provides seamless single sign-on and intuitive management through Studio and ACD user administration. Available in two licenses, it supports both direct connection and voicemail functionality, enhancing professionalism and simplifying call handling for agents and business users alike. This streamlines communications and improves customer experience continuously.

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