BitSight helped customers by providing dedicated Customer Success Managers who serve as knowledgeable partners throughout onboarding and ongoing use. These managers offer expert guidance on product capabilities, share best practices, and tailor support to meet each customer’s goals, ensuring rapid time-to-value. Together with a dedicated Account Manager, they help customers operationalize security ratings into risk programs, improve vendor collaboration, and deliver measurable risk reduction, all backed by a responsive, world-class support team that enhances overall customer satisfaction and success.

Join for free to read