Insight’s Conversational Agent Fast Start with Google Cloud is a six-week engagement that helps organizations build and deploy multilingual conversational agents using Dialogflow on Google Cloud. It addresses the challenge of providing 24/7 multilingual support without in-house expertise. The program delivers a fully deployed chatbot supporting up to two languages and forty intents, along with Looker dashboards, documentation, and a roadmap for expansion. Clients prepare by defining use cases, target languages, and having a Google Cloud organization. A case study shows a state agency improving accessibility, reducing costs, and enhancing digital experiences through this initiative.

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