Conduent’s KPI Analytics business intelligence tools deliver real-time and historical insights into transit operations, enabling agencies to monitor system and vehicle performance through dashboards and guided analytics. Metrics include on-time performance, headway adherence, passenger loads, incidents, vehicle health, customer sentiment, and safety events. Built on an extensible data warehouse and powered by Power BI, the cloud-based solution eliminates costly hardware, supports scalable upgrades, and provides powerful visualization with filters and drill-down capabilities. Agencies use it to troubleshoot routes, analyze performance trends, improve recovery times, and make data-driven operational decisions.

Join for free to read