BMC HelixGPT enhances enterprise IT productivity by embedding true agentic AI within the Helix platform, delivering interactive, autonomous AI agents that handle intelligent conversations, risk assessments, and task automation. This GenAI toolkit expands beyond traditional GPT capabilities to improve user experiences, accelerate incident response, and streamline workflows. By enabling proactive insights and automated actions, it reduces manual effort, shortens resolution times, and boosts overall IT efficiency. This empowers teams to focus on higher-value work while maintaining consistent, data-driven decision-making and governance.

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