BMC Helix Enterprise Service Management helps organizations unify IT and non-IT services to reduce risk and boost productivity across the entire enterprise. By delivering integrated, cross-functional workflows, governance, and analytics, it enables agile responses to changing business needs, supports a distributed workforce, and strengthens resilience across supply chains and operations. The platform fosters collaboration, prevents failures, and accelerates service delivery for all users, translating into improved efficiency, risk management, and value across the enterprise.

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