BMC Helix Business Workflows helps organizations scale and standardize service delivery by enabling intelligent, cross-functional workflow automation for all lines of business. It empowers Service Delivery Owners to define, automate, and optimize processes, freeing time and talent to focus on higher-value tasks. The solution integrates with existing tools to streamline requests, approvals, and escalations, improving efficiency and consistency while delivering better customer experiences. By reducing manual steps and enabling repeatable workflows, it accelerates time-to-value and supports a more engaged workforce.

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