Optiv helped organizations enhance cybersecurity support by providing Authorized Support Partner (ASP) services available 24/7/365. Their team of highly skilled, vendor-certified engineers delivers Level 1 and 2 triage and troubleshooting across leading technologies, ensuring faster issue resolution. When needed, Optiv coordinates with vendor partners for advanced Level 3+ support. This approach reduces client downtime and support wait times, allowing organizations to focus more on managing their security programs and business growth while benefiting from cost-effective, expert assistance.

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