Vendor Sheet

Application Managed Services

Application Managed Services

Pages 3 Pages

The datasheet explains that Application Managed Services (AMS) helps organizations keep applications reliable after implementation despite resource scarcity, rising technical debt, and Cost pressures, by providing continuous monitoring, governance, and maintenance to protect uptime, continuity, and user experience. It outlines AMS coverage such as routine system administration, data management, application and environment monitoring, and change management, and positions Synoptek as an MSP with 22+ years’ experience, global 24/7 operations, and a 99.99% uptime guarantee. It also describes Tier 1 service desk plus Tier 2/3 support, lifecycle management, backup and recovery, security, patch and release management, and enhancement requests, with benefits including reduced downtime and technica

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